When Skype is down, but both you and I have an internet connection, I will immediately e-mail you. I will then quickly send another e-mail in the form of an invitation to chat on either Google or on Logitech. They both have free video conferencing. They just do not have the messaging at the bottom of the screen like Skype. I can make up for this by using my whiteboard to write messages for you. So, if your Skype goes down, please check your e-mail.